Operational Excellence — Jacquelyn Renée Schneider

Utilities & Energy

Enterprise Accountability & Performance Management

• Designed communications, training, and data‑collection tools to assess organizational effectiveness across large utility workforce

• Developed 428 distinct work activities to enable detailed role and capacity analysis

• Achieved 100% participation from 970 employees, an unprecedented response rate supporting data‑driven org design

Industrial Manufacturing

Executive Decision‑Support Analytics

• Developed 200+ analytical artifacts translating complex sustainability and operational data

• Presented insights to global executive councils spanning four or more countries

• Enabled leaders to integrate data into recurring portfolio and investment decisions

Utilities & Energy

Supply Chain Governance & Performance Management

• Delivered governance model to execute six rapid‑impact supply chain initiatives improving operational effectiveness

• Built cross‑functional accountability matrix spanning eight functions with clearly defined decision rights

• Identified and implemented 15+ supply chain KPIs to monitor performance and drive execution discipline

Industrial Distribution

Strategic PMO & Operating Model Enablement

• Drove four parallel workstreams, coordinating cross‑functional teams to stabilize execution across IT, operations, and enterprise strategy

• Delivered end‑to‑end playbook and facilitated training sessions, achieving adoption and alignment across national leadership teams

• Enabled CIO and global PMO leadership with prioritization tools, governance artifacts, and decision frameworks to support progress on enterprise initiatives

Financial Services

Facilities Management Strategic Alignment

• Assessed current state using surveys, interviews, and benchmark data

• Developed guiding principles and KPIs supporting enterprise facilities management transformation

• Delivered prioritized improvement roadmap clarifying roles, processes, and accountability